Freight Policy

Freight & Delivery Policy

At Airflow Engineering, we ship products nationwide from our Christchurch warehouse and workshop.

We aim to provide the most reliable and cost-effective freight solution for every order by selecting the best courier or transport company based on the delivery location, product size, and service requirements.

Freight Charges

• Freight is charged at cost price only.
• Shipping costs are calculated using the most suitable freight provider for the destination area.
• We compare available carriers to ensure customers receive the best combination of:
  • Reliability
  • Delivery speed
  • Freight pricing
  • Service coverage

Delivery Areas

We deliver throughout New Zealand, including:

• Urban addresses
• Rural delivery locations
• Commercial sites
• Construction and industrial locations

Additional charges may apply for:

• Rural deliveries
• Oversized or heavy items
• Dangerous goods or specialist freight
• Urgent or timed deliveries

Freight Quotes

Freight pricing is typically:

• Included on quotations and invoices, or
• Confirmed before dispatch if exact freight costs need to be calculated.

Dispatch Times

Orders are dispatched from Christchurch as quickly as possible once:

• Payment is received (if applicable), and
• Products are available and ready for shipment.

Delivery timeframes vary depending on:

• Destination
• Freight provider
• Product availability

Damaged or Missing Freight

Customers should inspect deliveries upon arrival and notify us as soon as possible if:

• Goods arrive damaged
• Items are missing
• Packaging appears compromised

Contact

For freight enquiries or delivery pricing, please contact:

Airflow Engineering
Christchurch, New Zealand
Email: sales@airflo.co.nz
Phone: 03 365 6278