Our Culture

Airflow Culture

It's about more than just great benefits.
It's a way of life built on our core values.

Here at Airflow - The HVAC Shop, we believe there's a better way to be - not just as sales people or manufacturers, but as humans. We're here to create a space where everyone's welcome, whether you are working with us for the first time or have been customers for years. To shape a community where every voice has a chance to be heard, where every person is valued, respected, and offered a safe place to thrive. We have big goals, And it all starts with the core values that we live and breathe every day.


The core values of Airflow - The HVAC Shop


We believe open, accessible information is the best way to help others. We will represent ourselves and our intentions honestly to our coworkers and to our customers, sharing as we can without sacrificing our other values.


We are personally responsible for outcomes. We communicate and honor our commitments to our customers and to each other. Results matter. How we show up also matters. We take ownership of our work, we learn from mistakes and we celebrate our successes.  


We will over-deliver when we can, providing our community and our customers with more than their money’s worth. We believe in giving back without asking for anything in return and that providing value and help to others is its own reward.


We strive to make our work  more enjoyable and not take ourselves too seriously. We're dedicated to creating and maintaining a friendly, relaxed work environment, and make every effort to bring positivity to our customers and community.


We work to see things from other people's perspectives. We will treat others the way we wish to be treated: with respect for their thoughts, feelings & opinions. We encourage free expression about our differences in opinion & backgrounds. We lean into difficult conversations, and seek to better understand each other.


The exception to the rule, we will avoid the assumption that existing norms are the right path. We choose to build our products and company in a way that critically examines best practices, often paving our own better path forward.